July 1, 2020
Dear EA Members,
As vacation destinations, businesses and restaurants begin to re-open, we are excited to see members reserving vacations around the world. With every destination and resort having different regulations, we have put new procedures in place to give you peace of mind when reserving your future vacation!
Here's what you can expect:
- Peace of Mind Cancellations. Members who reserve a new vacation with an arrival date prior to December 31, 2020*, and decide to cancel, can apply the Elite Credits and Exchange Fee towards a future reservation. *Future reservations must be made within 6-months of cancellation
- Don't want to travel to your property this year? Members depositing vacations will now earn Elite Credits that are valid for 2 years from the vacation arrival date, rather than the deposit date – extending the life of your Elite Credits and giving you more time to make your travel plans.
- Members who have confirmed future vacations, please refer to Elite Alliance's cancellation policy.
We hope this added flexibility puts you at ease when booking your next vacation with Elite Alliance. Whether you are planning a trip to a drive-to destination or a getaway around the world, we are here to help you travel more confidently and safely so that you can get back to what's most important – creating happy memories for you and your family.
As always, if you have any questions or concerns, please do not hesitate to contact us directly at 866.407.5218 or firstname.lastname@example.org.
Escape with us!
President of Elite Alliance